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Position Summary:
Reporting to the Multimedia Services Manager, the Multimedia Coordinator oversees the day-to-day operations of an audiovisual facility, ensuring the successful delivery of high-quality live events that integrate multimedia production, audiovisual technology, staging, and digital content. The incumbent establishes project priorities and schedules, prepares quotations, and coordinates the delivery of projects and services to meet client and operational requirements. They organize, distribute, and verify the work of team members, serve as a resource person, resolve operational issues, provide guidance and support, and contribute to staff training. The incumbent also develops procedures and recommends improvements to enhance operational efficiency and support the delivery of exceptional in-person, hybrid, and virtual experiences.
Major Duties and Responsibilities:
- Oversees the day-to-day operations of an audiovisual facility and coordinates the execution of multimedia projects and services involving audiovisual, graphic design, and photography functions. Establishes priorities, allocates resources, monitors progress, and ensures deadlines, quality standards, and client expectations are consistently met.
- Collaborates with internal clients and stakeholders to assess project requirements, advise on feasibility, develop time and cost estimates, and prepare quotations.
- Coordinates multimedia, staging, lighting, and audiovisual requirements for live, virtual, and hybrid events, including site visits, technical assessments, live video production, multi-camera direction, content playback, and on-screen graphics.
- Organizes, distributes and verifies the work of others, and participates in their training.
- Sets up, operates, and troubleshoots multimedia equipment including projection systems, LED screens, switchers, audio consoles, cameras, and streaming platforms.
- Ensures all technical setups meet safety, compliance, and quality standards.
- Participates in the development and implementation of unit procedures and work methods. Makes recommendations to improve unit efficiency including recommendations on staff requirements.
- Designs, modifies, builds, installs, tests, operates and maintains a variety of highly complex audio-visual systems.
- Reviews, tests, evaluates and modifies equipment and methodology. Develops methodology. Assesses equipment needs. Coordinates the provision of equipment. Designs or fabricates specialized equipment. Oversees equipment loans.
- Acts as resource person, resolves problems and instructs others. Provides technical guidance and assistance concerning work methods, the operation of a wide range of audio-visual equipment and related techniques, and the analysis of results.
Keeps abreast of new developments in the field to update skills and knowledge.