Content Specialist, Communication Services, VP External Relations

Calgary, AB
Canada

Category
Industry
Education
Experience Required
Yes
Degree Required
Yes
Employment Type
Employee
Work Schedule
Full-Time

Job Description

The Communication Services team within VP External Relations is currently seeking a Full-time Regular Content Specialist.

The University of Calgary is hiring a Content Specialist to join the UToday news team within the External Relations Communication Services team, reporting in to the Senior Manager, UToday Services. Day-to-day job requirements will focus on content creation, publishing, and distribution of newsletters relating to UCalgary news. There may be occasional evening and weekend work when workloads are high.

 The Content Specialist position will work directly with the UToday team to produce written and visual content, and support other teams within the department where required. This successful candidate will be a strong team player, a strategic thinker, able to suggest and predict solutions for client communications while also willing to work tactfully to ensure one-off and project work are completed in a timely manner.

While most of the work is digital web based, the specialist will also be required to write news articles, take photos and video, with support of other writers on the team.

Summary of Key Responsibilities (job functions include but are not limited to):

  • Produce news stories through writing, photography, and videography.
  • Maintain UToday's digital assets.
  • Build and publish news stories in the content management system.
  • Build, test and send newsletters from the email platform.
  • Create and maintain templates in distribution platforms.
  • Maintain and update distribution lists.
  • Create and maintain knowledge base of systems and processes relating to the digital elements and platforms of the team.
  • Manage and build event listings in newsletters.
  • Build newsmakers in UCalgary News environment.
  • Ensure design elements are on brand and fit-for-purpose in news content and newsletters.
  • Develop and execute tools to survey users for feedback.
  • Collaborate with Social Media & Media Relations.
  • Support SEO strategies.
  • Support inbox management.
  • Build non-standard newsletter blocks, such as Throwbacks, In Memoriam, Getting to Know Us, etc.
  • Update News page & news blocks in ucalgary.ca.
  • Build and update thematic microsites in News environment.
  • Support knowledge sharing with juniors, and other parties, working in ucalgary.ca' s News environment.
  • Edit photos for use in News and UToday.
  • Address requests for UToday links.
  • Back up, and understudy, to News Specialist.
 
Job Requirements
Qualifications / Requirements:

An undergraduate degree or post-secondary diploma in marketing, digital media, information design or communications is or equivalent experience is required.
2 - 5 years of experience using web tools for publishing and emails.
Experience taking photos or video an asset.
Knowledge of content management systems is required.
Experience building webpages, webforms and troubleshooting is preferred.
Experience in Dialog Insight in building invitations, e-newsletters, and email communications is an asset.
Experience with design tools, such as Adobe Illustrator, InDesign, Photoshop and Cava is required.
Experience in Livewhale is an asset.
Ability to use Google Analytics and develop and maintain measurement tools is preferred.
Experience with HTML, JavaScript, XML, and others is an asset.
Knowledge of video platforms is required.
Proven writing experience for both web and print.
Experience in client services is required.
Interest in developing communication skills.
Experience and enjoyment working in team settings.
Strong interpersonal skills.
Dedication to continue growing through course-based and on the job training opportunities.
Willingness to experiment with new ideas and tools.
Application Deadline: July 6, 2026.

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Specialist / Advisor Job Family, Phase 2.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments (oic@ucalgary.ca) and requests for accommodations can be sent to People & Culture (hrhire@ucalgary.ca).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.