eCommerce Portfolio Administrator [HYBRID]
Calgary, AB
Canada
Industry
Retail
Experience Required
Yes
Employment Type
Employee
Work Schedule
Full-Time
Job Description

What you'll do

The Mark’s Commercial Ecommerce Portfolio Administrator is responsible for supporting the growth and sustainment of the ecommerce sales channel, through creation and management of client programs and providing a quality customer service experience. This role combines detail-oriented work involved in creating client programs, and strong communication and interpersonal skills. Working closely with both internal and external stakeholders, the successful candidate will have the ability to deal with multiple and changing priorities in a fast-paced environment.

  • Complete on-going program maintenance in Microsoft D365 and Sana Commerce

  • Create trade agreements and customer assortments for product additions

  • Contact additions, ensuring accurate and up-to-date information

  • Assist in updating product images, descriptions, size charts, and logo renaming

  • Provide backup support for demos and customer training sessions when needed

  • Validate new eComm program setups through peer review and collaboration with the eComm Portfolio Coordinators
Job Requirements
What you bring

1-2 years experience in an Office, Retail or Customer Service setting

Strong Computer Skills in MS Excel, PowerPoint

Efficient and adaptable with excellent all-round administrative abilities

Ability to work with minimal supervision, being proactive and flexible

Ability to work collaboratively with colleagues

Strong in organization and time management

Excellent communication skills, both written and verbal

Bilingual (French/English) considered an asset

Well presented with a positive, proactive and professional approach

Familiarity with Mark’s Commercial systems and processes an asset

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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