Senior Content Designer

Toronto, ON
Canada

Category
Experience Required
Yes
Employment Type
Employee
Work Schedule
Full-Time

Job Description

Coursera can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. Our interviews and onboarding are conducted virtually, a part of being a remote-first company.

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 102 million registered learners as of March 31, 2022. Coursera partners with over 250 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Job Overview:

The Design & Research teams play a vital role in Coursera’s success. These teams are responsible for gathering learner & partner insights and translating them into recommendations that help Coursera achieve a seamless experience across its platform. These teams are divided down into three main areas: Growth & Discovery, Learner & Educator Experience, & Enterprise.

The experience of learning and transformation is inherently challenging. Your work as a content designer will be to create simplicity from complexity and influence everything from the most micro-interaction to full-enterprise learning programs with thousands of employee learners. Our goals are monumental and we need extraordinary content designers to realize them.

REQUIRED: Portfolio featuring examples of content design  case studies and any examples of content design for growth is highly valuable (please link a personal website or portfolio).

Responsibilities:

  • Be an active member of the design org, evangelizing the potential of design thinking and raising the bar for the quality of content design. This role is part of the broader Design and Research org led by the VP, Design & Research reporting into the CPO. 
  • Balance prioritization and delivery across multiple projects in a strategic design lead capacity
  • Set and communicate priorities and appropriately explain business rationale
  •  Lead voice and tone through example, training, and reviews
  • Push and evolve content frameworks and patterns based on brand guidelines
  • Actively build and maintain relationships with cross-functional teams and stakeholders.

 
Job Requirements
Basic Qualifications:

5 - 7 years of content design experience
Preferred Qualifications:

Familiarity with tools using Figma, Miro
Understanding of information architecture, taxonomy, interaction design principles
Value prop, messaging validation via A/B testing
Guidelines and standards development
Deep understanding of interaction design principles for web, mobile web, email
If this opportunity interests you, you might like these courses on Coursera:

Leading Teams
Design Thinking for the Greater Good
Design Led Strategy
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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.

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