Media and Radio Specialist, Full-Time - FMCA

Toronto, ON

Experience Required
Degree Required
Employment Type
Work Schedule

Job Description

If you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.


At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.


Humber is a place like no other. Here you will “Find Your Spot” and build a career and future that grows as we grow. In this rich, diverse workplace, we encourage innovation ideas. We support you to find deep meaning and purpose so that you can be proud of what you do and where you work.


Humber’s Faculty of Media and Creative Arts offers the most comprehensive mix of media, arts and communications programs in Canada. We specialize in storytelling of all forms: journalism and writing; film, acting and television; advertising and public relations; interaction design and animation; music and fine arts. Live Labs and work-integrated learning opportunities complement the industry-specific business skills that are woven through each of our programs. Our graduates are collaborative, highly skilled, career-ready professionals with the creative aptitude, entrepreneurial ability, and resourcefulness needed to lead and innovate wherever the story takes them.


Visit for more information. 


Media and Radio Specialist

Role Profile

Faculty of Media and Creative Art’s wide range of specialized facilities include Windows and Mac computer labs and suites, TV and broadcast studios, radio station and radio facilities, video, sound and colour correction editing suites, post production, 3D animation and motion capture systems, VR studio, eSports facilities, journalism studios, music recording studio and suites, theatre and theatre production studios, and more.


Under the general direction of the Manager, Technical Services and as part of the Faculty of Media and Creative Arts integrated technical services team, the Media and Radio Specialist maintains FMCA’s service processes and radio technical facilities, provides technical support and media services.


Responsibilities include the following:

  • Ensuring FMCA radio technical facilities and assets are maintained and operational
  • Installing, configuring and repairing FMCA radio technology assets
  • Tier 3 technical support to FMCA radio customers
  • Providing Tier 1, 2 technical support in all FMCA technical spaces to all clients
  • Configuring and deploying hardware and software assets
  • Assisting in AV system setup, operation and technical support
  • Testing new technology
  • Providing excellent customer service
  • Record keeping and logging activities in ticketing tool
  • Completing technical documentation and information sharing with team members
  • Maintaining and upgrading technical skills and knowledge on current technologies and industry standards
  • Other duties as assigned

The nature of the position may require scheduling of work hours to weekends or evenings at short notice.

Job Requirements
Minimum Qualifications


The successful candidate will possess a 3-year diploma/degree or equivalent in Computer Science or Information Technology or similar that includes hardware, software, networking and programming curriculum.

As well as formal training or education in:

Windows/Mac OS/Linux Operating System related training
Computer Networking Training
CompTIA A+ or similar
Understanding of Server, Virtualization and Database technologies
Audio Over IP Training (preferably Wheatnet)

The incumbent will have a minimum of 5 years professional experience in a technical support environment supporting various operating systems and requiring extensive hardware and software configuration and problem management. Preference will be given to candidates with experience providing technical support and/or programming in a radio station.


Troubleshooting and analytical skills
Excellent written and oral communication
The ability to plan and coordinate projects/tasks effectively
High level of customer service
Able to work under pressure
Ability to communicate technical information in a comprehensive manner
We thank all applicants for their interest in this position. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective collective agreements.

Humber is committed to a workforce that reflects the diversity of our students and our city. We actively seek qualified individuals from equity seeking groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment. Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Hours Per Week 40
Position Type FT Support
Payband I
Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7
Job Family Media and Creative Arts
Deadline to Apply February 22, 2021
Job Posting 2/9/21
Department Faculty of Media & Creative Arts