Manager, Media Planning


Toronto, ON
Canada

Category
Employment Type
Employee
Work Schedule
Full-Time
Job Description
Company Description

Zenith is The ROI Agency, we succeed when our clients succeed. We have a simple strategy: motivate our people, deliver great work, and delight our clients. Clients want to work with happy and motivated people. We have a superb Talent team, helping the agency recruit, develop and retain the industry's best talent. We're constantly striving to create a winning culture and we're delighted that 91% of our people would recommend us as a great place to work.



RESPONSIBLE FOR LEADING AND GROWING ALL AREAS OF CUSTOMER BUSINESS



Job Description
Recognized as media (planning and buying) expert with team and with other groups within the company
Develops process improvements and best practices to ensure consistency, flexibility and efficiency resulting in solutions that meet or exceed clients’ expectations
Leads by example via work ethic, team building approach, attitude and overall collaboration
Works closely with the Group Director to continually assess group members' professional development to determine where group members are along their career path and supports vision and mission of the company. Identifies development plans and supports group members’ growth into positions of progressive responsibility with increased levels of contribution
Proactively communicates performance goals, as well as accomplishments and improvement needs to staff members on a regular basis. Prepares thoughtful, thorough, and timely annual (at least) performance appraisals that consistently and fairly indicate staff members’ performance relative to expected performance for each position – and completes documentation according to established timeframes. Effectively and professionally handles performance issues as they occur
Effectively trains and develops media assistants, strategists, supervisors in company practices as well as planning and/or buying strategies and execution. Trains administrative assistants and media coordinators to support group needs
Ensures productive working relationships among team members and between agency departments, other agencies, clients and media vendors
Job Requirements
Key Responsibility:

Ensures that client relationships continue to be strengthened by quality of deliverables and client satisfaction with the work

Maintains an in-depth knowledge of client business, from current and historical perspectives
Able to demonstrate to clients how proposed media solutions will show expected return on investment with company
Actively listens to clients and continually identifies opportunities that have the potential to build clients’ businesses and make the company indispensable to clients, and, at the same time, is able to professionally and persuasively push back and redirect clients (saying “no”) when necessary
Ensures the quality of work for all client deliverables
Continually looks for opportunities to improve the group / processes / product.
Recognized as an internal leader among peer group and clients
Manages client business and staff in support of overall company objectives

Ensures current staff is fully utilized and operating effectively / efficiently to meet client needs
Anticipates client needs in response to changing business / market landscapes and provides proactive information / solutions
Communicates client objectives to internal stakeholders / staff members and clearly outlines a plan to meet them
Actively participates in the overall management of the group, offering solutions and supporting management decisions / direction
Takes a leadership role in the training and development of new staff members
Holistic Approach

A holistic approach in planning and executing media, including digital media, is a must
Maintain overall control of work-flow and assigned subordinate responsibilities within the group

Oversee the progress of all projects
Provide assistance, where necessary, to assure timely completion of projects
Maintain quality control of all group projects

Ensure that projects are produced completely, correctly and with a maximum of manpower efficiency
Intercede as much as possible as to encourage individual subordinate initiative and to observe their personal abilities and growth
Stimulate subordinate productivity and growth by:

Allocation of assignments which combine to make productive and effective use of each person’s skills, as well as motivating their interests and challenging their minds
Encouraging thorough evaluation of media proposals and alternative media opportunities
Supporting direct contact with account groups and clients
Assist Director in providing formal training of strategy teams and clients on digital landscape, tools and processes

Prepare and execute all special department assignments requested by management

Provides direction, management and support to individuals within group

Works closely with the Group Director to continually assess group members' professional development to determine where group members are along their career path and supports vision and mission of the company. Identifies development plans and supports group members’ growth into positions of progressive responsibility with increased levels of contribution
Proactively communicates performance goals, as well as accomplishments and improvement needs to staff members on a regular basis. Prepares thoughtful, thorough, and timely annual (at least) performance appraisals that consistently and fairly indicate staff members’ performance relative to expected performance for each position – and completes documentation according to established timeframes. Effectively and professionally handles performance issues as they occur
Effectively trains and develops media assistants, strategists, supervisors in company practices as well as planning and/or buying strategies and execution. Trains administrative assistants and media coordinators to support group needs
Ensures productive working relationships among team members and between agency departments, other agencies, clients and media vendors


Behaviors and deliverables consistently demonstrate thought leadership and innovation.

Recognized as media (planning and buying) expert with team and with other groups within the company
Develops process improvements and best practices to ensure consistency, flexibility and efficiency resulting in solutions that meet or exceed clients’ expectations
Leads by example via work ethic, team building approach, attitude and overall collaboration

Qualifications
Bachelor’s degree from a four-year college or university preferred
6+ years of progressive levels of responsibility in media planning, buying and management
Demonstrated business acumen and a track record of success in the media services profession
Excellent written and verbal communication and presentation skills
Strong negotiating skills
Solid interpersonal and teamwork abilities
Able to build and strengthen client relationships
Demonstrated leadership and supervision skills
Demonstrated critical thinking and problem solving abilities
Strong analytical abilities
Strong command of media research and reporting resources

Additional Information
Zenith is an equal opportunity employer and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for all stages of the interview and employment process for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in Zenith, however, only those candidates selected for an interview will be contacted