This is the job for you if:
You have a passion for sports, fantasy sports, and gaming
You have a strong understanding of sports vocabulary
You have a vision for creating moment defining shared sports experiences
You can build partnership trust through flawless delivery and communication
You are comfortable working in fast-paced & highly collaborative environment
You can multitask, prioritize and manage time effectively
You can work autonomously as part of a fast-growing team
You are patient, keep a positive attitude and know how to manage stressful/frustrating situations
You are motivated and have high energy with a focus on learning, growing and contributing to team success
How to make the roster:
High school diploma or GED
Ability to type 30+ words per minute
1+ years customer service experience
Excellent English communication skills, both verbal and written
Efficient in website/digital navigation and interaction
Knowledge about and passion for sports
Proficient in Microsoft programs
High level of energy, commitment, and strong drive to succeed
Requirements to work from home:
A quiet and distraction-free, secure place to work.
Excellent Internet connectivity:
Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better!
In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
Wireless and/or satellite Internet Service Providers are not compatible with our systems.
A computer with:
1.6 Ghz Dual Core processor (the faster the processing environment, the better)
2 GB RAM
10 GB available hard drive space
One or more available USB ports (2.0 or greater)
2 - 20 inch monitors
A headset to use for training and meetings that is/has:
A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.