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Main Purpose and Function
As a member of the Civic Engagement and Communications team, the Communications Coordinator II – Renter Advocacy and Services works on a variety of strategic communications and marketing projects, as assigned by the Communications Manager of Arts, Culture and Community Services.
This position is responsible for managing critical issues related to key strategic initiatives that are highly visible, time-sensitive, and carry a high degree of exposure for the City of Vancouver’s operations and reputation. The role will create communications to support the work of the newly formed Renter Advocacy and Services Team.
The position has a strong strategic and community relations focus, including: developing communications strategies that support successful business outcomes; creating, or supervising the creation of various communications tools to inform the public about key initiatives, their expected impacts and the opportunities for public involvement; liaising with the media on issues and questions related to the key initiatives, and arranging media interviews with staff; developing, or supervising the development of a wide range of written materials, including news releases, backgrounders, presentations and web and social communications and liaising with other government agencies and stakeholders as required.
On a day-to-day basis, the position advises departmental managers, senior planners and other City staff on communications matters related to key initiatives.
- Develops and implements communications plans to support key Arts, Culture and Community Services initiatives, particularly projects to improve access to supports, education and legal advocacy for Vancouver renters.
- Develops or oversees development of a wide variety of publicity and informational materials including advertising, news releases, newsletters, notices, pamphlets and brochures, speeches, video, displays etc.
- Tracks the communications budgets for assigned projects
- Serves as the primary liaison to the media, coordinates media responses and spokespeople as appropriate, develops backgrounders and fact sheets, and acts as media spokesperson as appropriate or required
- Manages media events involving multiple stakeholders including handling all logistics, preparing and briefing spokespeople, and media management
- Directs the development and maintenance of web pages related to key initiatives
- Liaises with related agencies and organizations (BC Housing; provincial government; health authorities; justice departments; police) to ensure effective and timely coordination of information to the public
- Other duties/responsibilities as assigned