Communications Coordinator II (Arts, Culture and Community Services)

Vancouver, BC

Government / Civil Service
Application Closing Date
Degree Required
Employment Type
Work Schedule

Job Description

The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

As a member of the Civic Engagement and Communications team, the Communications Coordinator II – Renter Advocacy and Services works on a variety of strategic communications and marketing projects, as assigned by the Communications Manager of Arts, Culture and Community Services.

This position is responsible for managing critical issues related to key strategic initiatives that are highly visible, time-sensitive, and carry a high degree of exposure for the City of Vancouver’s operations and reputation. The role will create communications to support the work of the newly formed Renter Advocacy and Services Team.
The position has a strong strategic and community relations focus, including: developing communications strategies that support successful business outcomes; creating, or supervising the creation of various communications tools to inform the public about key initiatives, their expected impacts and the opportunities for public involvement; liaising with the media on issues and questions related to the key initiatives, and arranging media interviews with staff; developing, or supervising the development of a wide range of written materials, including news releases, backgrounders, presentations and web and social communications and liaising with other government agencies and stakeholders as required.
On a day-to-day basis, the position advises departmental managers, senior planners and other City staff on communications matters related to key initiatives.

Specific Duties/Responsibilities
  • Develops and implements communications plans to support key Arts, Culture and Community Services initiatives, particularly projects to improve access to supports, education and legal advocacy for Vancouver renters.
  • Develops or oversees development of a wide variety of publicity and informational materials including advertising, news releases, newsletters, notices, pamphlets and brochures, speeches, video, displays etc.
  • Tracks the communications budgets for assigned projects
  • Serves as the primary liaison to the media, coordinates media responses and spokespeople as appropriate, develops backgrounders and fact sheets, and acts as media spokesperson as appropriate or required
  • Manages media events involving multiple stakeholders including handling all logistics, preparing and briefing spokespeople, and media management
  • Directs the development and maintenance of web pages related to key initiatives
  • Liaises with related agencies and organizations (BC Housing; provincial government; health authorities; justice departments; police) to ensure effective and timely coordination of information to the public
  • Other duties/responsibilities as assigned
Job Requirements
Position Qualifications

Degree in Communications, Public Relations, Journalism or a related discipline and at least five to seven years’ experience in a communications and/or community relations position, or an equivalent combination of training, education and experience; considerable experience implementing communications plans on complex and/or controversial topics; experience working on or supporting community consultation exercises on public issues; experience working with and communicating to diverse community groups; considerable experience working with media on complex or sensitive issues; experience developing and making presentations to large groups.

Business Unit/Department: Office of the City Manager (1010)
Affiliation: CUPE 15 Non Pks
Employment Type: Temporary Full Time
Position Start Date: January 2020
Position End Date: December 2021
Salary Information: Pay Grade GR-027: $41.29 to $48.78 per hour

Application Close: December 6, 2019

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities and persons with disabilities.
We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.