Key Account Manager

Toronto, ON

Food Services
Experience Required
Degree Required
Employment Type
Work Schedule
Job Description
The Kraft Heinz Company is revolutionizing the food industry – we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands and highest product quality in every category in which we compete. As a global powerhouse, Kraft Heinz represents over $26 billion in revenue and is the 5th largest food and beverage company in the world. At Kraft Heinz, to be the BEST food company, growing a BETTER world is more than a dream – it is our GLOBAL VISION. To be the best, we want the best – best brands, best practices and, most importantly, the best people.

It's a Question of Taste

Do more, be more. Whatever your aspirations, experience something exceptional at Kraft Heinz. We'll give you the freedom to determine your own direction and deliver in your own style. Outperform our expectations and you'll move forward faster than you ever thought possible. Come ready to dream. Come eager to grow.

Get a taste of what your career could be at

Job Description
As a Customer Category Manager (Key Account Manager), you are a critical driver of the management of all selling and executional activities to achieve customer revenue and profit targets. You have the talent, drive and understanding of the retail sales environment to generate sales volumes. Your ability to discover and capitalize on account opportunities is unparalleled. And as a member of one of the strongest sales forces in Canada, you will form the crucial link between Kraft Heinz and the customer, dedicating your results-oriented mindset to the type of proactive, business-building initiatives that have been the cornerstone of our success at Kraft Heinz Canada.

Through the development of a collaborative relationship with customers, the Customer Category Manager is the key link between Kraft Heinz and customer on all business development opportunities and challenges.
Job Requirements
Responsibilities include but are not limited to:

Utilization of the category management process to secure customer co-operation to mutually beneficial category response plans.
Satisfies customer needs and strives to deliver revenue, share, and contribution growth through the use of knowledge-based solutions.
Pro-actively identifies and implements business-building initiatives that contribute towards the achievement of superior business results for Kraft Heinz/customer.
Identifies and implements new and unique ideas and opportunities that influence the consumer to buy
Successfully manages trade spending and forecasting within category responsibilities

A University degree is required, preferably in Business
Progressive experience of at least 4 years in Sales, which should include Sales Representative roles and Account Management
Experience with sales where fact-based selling and category reviews are leveraged
Experience using sales reporting systems and AC Nielson systems
Ability to travel up to 10% of the time
Understanding of financials including trade spending and profit and loss statements
Excellent communication skills and demonstrated ability to effectively negotiate with customer
The Kraft Heinz Company is committed to a diverse and inclusive workforce. Job seekers with disabilities who require accommodation during the recruitment process or would like more details about accessibility should contact:


Don Mills