DIGITAL SALES SPECIALIST HOME-BASED

Markham, ON
Canada

Category
Industry
Insurance
Degree Required
Yes
Employment Type
Employee
Work Schedule
Full-Time

Job Description
Considering the current affairs, Allstate will be conducting virtual interviews and has made arrangements for new hires to work remotely till its deemed safe to return to office.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Reporting to the Manager, E-Commerce, the Digital Sales Specialist will be primarily accountable for new P&C client’s acquisition via converting leads driven by Allstate marketing and sales initiatives. Secondly, the successful candidate will drive lead conversion in support of Allstate Prevention & Protection products and services.

Role Designation: Home-Based
Benefits to joining Allstate
Complete Group Benefits Program customizable to your needs
Comprehensive Health and Wellness resources
Strong Brand Recognition (listed as best Employer with Kincentric since 2012).
Working within the community and giving back!
Opportunity for ongoing learning and career development.
We work a 37.5 hour work week

Accountabilities:
Effectively and professionally respond to inbound digital sales leads (quick quotes, and future e-chat opportunity leads) providing customers with appropriate products and accurate quotes in accordance with the company’s underwriting guidelines.
Partner with the marketing department to ensure direct digital sales initiatives including strategic partnership opportunities.
Use digital interactions with clients as a solid foundation for building a solid and long-term rapport.
Use effective and innovative digital strategies to meet our client’s expectations.

Adhere to processes, practices and selling techniques to effectively uncover needs and optimize customer experience.
Achieve production targets within established and expected quality/compliance standards.
Complete and submit accurate tracking reports to Manager on a weekly, monthly basis.
Adhere to assigned work schedule and direct sales assignments
Job Requirements
Qualifications:
Post-secondary graduate and/or relevant work experience, ideally 3 years.
Must have OTL/General License or willingness to obtain.
Minimum one year of experience in sales or customer service.
Excellent interpersonal and collaboration skills to support clients and teammates.
Be highly motivated with a strong ability to handle rejections in a professional manner.
Proven ability to adapt to changing work processes and support the business changes within a continuous improvement mindset
Strong Ability to multi-task, prioritize, and manage time and pressure effectively.
Knowledge of Allstate’s technology, core products, underwriting guidelines and other process and procedures considered an asset
Strong understanding of insurance, e-commerce and CRM software and insurance industry experience considered an asset.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
We are proud to be recognized as a #Kincentric Best Employer since 2012!

Job Type: Full-time

Work Location: Multiple Locations