Digital Producer, Account Manager


Toronto, ON
Canada

Industry
Advertising / Marketing
Experience Required
Yes
Employment Type
Employee
Work Schedule
Full-Time
Job Description
WHY YOU SHOULD APPLY

Location: Canada, United Kingdom, or Work from Anywhere UK

Our company is devoted to doing the best possible work for our clients and maintaining a fun, thriving environment for our team. You will work side by side with top talent to improve your skills and advance the company as a whole. We listen to your ideas and use them.

We offer opportunities for growth and training and the best profit sharing bonus plan in the industry. Up to 50% of all profits are paid out monthly to all full-time employees! All team members enjoy paid time off and subsidized gym memberships. In addition, our in-house team members enjoy flex days, free Friday lunches, regular company events, higher base salaries, and comprehensive insurance. We offer medical, vision, and life insurance in all US states.

We consider all applicants for positions at our company and while we prefer in-house employees, 70% of our team work remotely around the world thanks to the time tracking software, Time Doctor. We welcome all applicants, wherever in the world you might be!


YOUR DUTIES AND TASKS:
As a digital producer, you will be responsible for ongoing management of SEO and design/development accounts
Assisting and reviewing the development of project scopes, considering financial, resource, and technological constraints including cost estimates with consideration to business impacts and risks
Attending regular client meetings (as required) and participating in kick off calls/specialty calls with new clients
Organizing internal strategy meetings to discuss client campaign strategies as a team
Acting as a creative liaison between the client and team
Responding promptly and reliably to client communication within 2 hours
Clarifying and communicating project objectives and success criteria to the team
Reviewing deliverables prepared by the team before passing them off to clients
Ensuring that any project deliverables are complete, current, and stored appropriately
Keeping project management based software and tasks up to date
Maintaining awareness of the current industry environment that shapes opportunities for client solutions
Upselling accounts by making recommendations to current clients regarding their website design and any additional online marketing strategies
Closing-out projects and collecting final payment
Remote/Telecommuting optional. No education or experience required for candidates who excel in our skills tests.
Job Requirements
YOU SHOULD HAVE:
Enough knowledge to pass a skills test in either web development or online marketing (SEO or PPC)
Interpersonal, analytical, problem solving, negotiating, influencing, facilitation, decision-making, and conflict resolution skills
Experience presenting professional materials to clients
A Bachelor’s degree in computer sciences, marketing, or other similar programs
Experience with project management or account management for multiple clients
A solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings
Familiarity with project management software such as Basecamp, MS Project, Visio, SalesForce, etc
An ability to manage multiple projects simultaneously while being highly organized and detail-oriented
A solid understanding of web design standards, usability, and rich media
Familiarity with content management systems (CMS) like WordPress, Joomla, or Drupal
Familiarity with e-commerce platforms like Shopify, Big Commerce and Magento (preferred)
Proficiency in HTML/CSS (preferred)
Proficiency in JavaScript & PHP (preferred)
Proficiency in Adobe Photoshop & Illustrator (preferred)
Proficiency in SEO, Google AdWords (preferred)
Excellent written and spoken English skills
The availability to work 40 hours per week from 9:00 am to 6:00 pm PST
Passion to build a startup
Reliable transportation if working in-house
A reliable workstation with a fast computer, microphone and speakers, reliable internet and power if working remotely