Communications Coordinator

Waterloo, ON

Application Closing Date

Job Description

Communications Coordinator (Community Services)


If your expertise includes knowledge of a wide variety of communications techniques and strategies as well as excellent research and organizational skills, you’re prepared for this exciting career opportunity with the Region of Waterloo.


As the Communications Coordinator, you will advise departmental management on communication best practices. As well, you will develop and implement internal and external communication strategies, and coordinate key messages and initiatives across the Department. You will act as the website content manager, and train all levels of departmental staff.



To assume the role of Communications Coordinator (Community Services), you will have the following profile:

·         Knowledge of communications techniques, strategies, systems and processes; social marketing; public communications; public speaking, media relations; conceptual design; Canadian Press Standards; and clear language principles, normally acquired through a 3-year university degree/college diploma in a related field (e.g., communications, public relations) plus progressively responsible related experience.

·         Knowledge of and ability to follow policies, procedures, corporate communications standards, and related legislation (e.g., privacy, accessibility).

·         Knowledge of the Department, its organizational structure, programs and services, and related legislation.

·         Analytical, research, and organizational skills to coordinate projects, apply standards and policies to own and others’ work, and work independently or on a team to complete projects and manage competing demands.

·         Communication and presentation skills to respond to inquiries and requests, sometimes involving politically sensitive issues, provide advice/training to staff regarding communications, influence others to comply with corporate and departmental communications standards, and participate as an effective team member.

·         Ability to develop buy-in to influence behaviour change, educate internal and external stakeholders, and promote the department’s initiatives, services, and programs to a diverse clientele.



In addition to offering a competitive compensation package, we have a strong focus on health and wellness including fitness facilities and family-focused benefits. The salary of this position ranges between $73,964.80 - $92,456.00 per annum (Grade 5 on the Management & Management Support wage grid).


In accordance with the Region of Waterloo’s Mandatory COVID-19 Vaccine policy, new Region of Waterloo employees are required to be fully vaccinated, (valid medical or Ontario Human Rights Code exemptions permitted), against COVID-19 as a condition of employment.

Serving, engaging and inspiring current and future generations

Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 560,000+, while creating a healthy, collaborative environment of learning, respect and innovation. This is a place where employees are valued and recognized for their talents and contributions to our success.


Please visit our website, at, for a detailed description of this position as Communications Coordinator (Community Services) (competition #2021-2495), and to apply online before 11:59, Wednesday, December 22, 2021.


We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.